.support-dialog{border:0;background:transparent;padding:0;width:min(1180px,96vw);max-width:none}.support-dialog::backdrop{background:rgba(0,0,0,.78);backdrop-filter:blur(4px)}.support-shell{background:linear-gradient(145deg,#12100e,#080706);border:1px solid rgba(221,177,86,.28);border-radius:22px;box-shadow:0 32px 100px rgba(0,0,0,.65);overflow:hidden;color:#eee;min-height:min(760px,90vh)}.support-head{display:flex;align-items:center;justify-content:space-between;padding:22px 26px;border-bottom:1px solid rgba(255,255,255,.08);background:linear-gradient(90deg,rgba(198,132,40,.14),rgba(30,105,163,.09))}.support-head small{color:#d9ad62;text-transform:uppercase;letter-spacing:.16em;font-size:.7rem}.support-head h2{font-family:Cinzel,serif;margin:.25rem 0 .1rem}.support-head p{margin:0;color:#aaa}.support-close{border:0;background:rgba(255,255,255,.06);color:#eee;width:42px;height:42px;border-radius:50%;font-size:1.5rem;cursor:pointer}.support-tabs{display:flex;gap:8px;padding:14px 20px;border-bottom:1px solid rgba(255,255,255,.07);overflow:auto}.support-tabs button{border:1px solid rgba(255,255,255,.1);background:#171411;color:#bbb;padding:10px 14px;border-radius:999px;white-space:nowrap;cursor:pointer}.support-tabs button.is-active{border-color:#c8923f;color:#f7d69b;background:rgba(200,146,63,.12)}.support-content{padding:20px}.support-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.support-message-line{padding:10px 12px;border:1px solid rgba(91,179,112,.25);background:rgba(91,179,112,.08);border-radius:10px;color:#bfe2c6}.support-message-line.is-error{border-color:rgba(224,86,86,.4);background:rgba(224,86,86,.08);color:#ffb4b4}.support-tickets-layout{display:grid;grid-template-columns:340px 1fr;gap:14px;min-height:520px}.support-ticket-list{display:flex;flex-direction:column;gap:8px;max-height:650px;overflow:auto}.support-ticket-card{width:100%;text-align:left;display:flex;gap:12px;align-items:flex-start;justify-content:space-between;padding:14px;border-radius:14px;border:1px solid rgba(255,255,255,.08);background:#100e0c;color:#eee;cursor:pointer}.support-ticket-card:hover,.support-ticket-card.is-active{border-color:rgba(215,165,81,.5);background:rgba(215,165,81,.07)}.support-ticket-card span{min-width:0}.support-ticket-card strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.support-ticket-card small{display:block;color:#8f8f8f;margin-top:5px}.support-status{font-style:normal;font-size:.68rem;padding:5px 7px;border-radius:999px;background:rgba(255,255,255,.08);white-space:nowrap}.support-status.is-resolved{color:#9ee6af;background:rgba(68,174,94,.14)}.support-status.is-waiting_user{color:#ffd18b;background:rgba(221,153,55,.13)}.support-detail{border:1px solid rgba(255,255,255,.08);border-radius:16px;background:rgba(255,255,255,.018);overflow:hidden}.support-thread-head{display:flex;justify-content:space-between;gap:15px;padding:18px;border-bottom:1px solid rgba(255,255,255,.07)}.support-thread-head small{color:#d5a85f}.support-thread-head h3{margin:5px 0}.support-thread-head p{margin:0;color:#999}.support-thread{padding:16px;display:flex;flex-direction:column;gap:10px;max-height:390px;overflow:auto}.support-message{max-width:82%;padding:12px 14px;border-radius:14px;background:#191613;border:1px solid rgba(255,255,255,.07)}.support-message.is-user{margin-left:auto;background:rgba(40,111,159,.12);border-color:rgba(73,154,210,.23)}.support-message.is-staff{margin-right:auto;background:rgba(185,126,43,.11);border-color:rgba(218,160,75,.24)}.support-message header{display:flex;justify-content:space-between;gap:12px;font-size:.72rem;color:#a9a9a9}.support-message p{margin:8px 0 0;line-height:1.55}.support-reply{display:grid;grid-template-columns:1fr auto;gap:10px;padding:14px;border-top:1px solid rgba(255,255,255,.07)}.support-reply textarea{min-height:70px;background:#0c0b0a;border:1px solid rgba(255,255,255,.12);color:#eee;border-radius:10px;padding:10px;resize:vertical}.support-attachments{display:flex;flex-wrap:wrap;gap:8px;padding:0 16px 14px}.support-attachments>strong{width:100%;color:#cfa158}.support-attachments button{background:#15120f;color:#ddd;border:1px solid rgba(255,255,255,.1);border-radius:9px;padding:8px 10px;cursor:pointer}.support-new-card{max-width:900px;margin:auto;border:1px solid rgba(255,255,255,.08);border-radius:18px;padding:22px;background:rgba(255,255,255,.02)}.support-form-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.support-new-card label{display:flex;flex-direction:column;gap:6px;color:#bdbdbd;font-size:.82rem}.support-new-card label.wide{grid-column:1/-1}.support-new-card input,.support-new-card select,.support-new-card textarea{background:#0c0b0a;color:#eee;border:1px solid rgba(255,255,255,.12);border-radius:10px;padding:11px}.support-new-card textarea{min-height:140px;resize:vertical}.support-diag-option{flex-direction:row!important;align-items:flex-start;gap:10px!important;padding:12px;border-radius:11px;background:rgba(66,139,187,.08)}.support-diag-option input{margin-top:3px}.support-diag-option small{display:block;color:#8c8c8c;margin-top:3px}.support-form-actions{display:flex;justify-content:flex-end;margin-top:14px}.support-empty{padding:24px;text-align:center;color:#8f8f8f}.support-empty-large{height:100%;min-height:450px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px}.support-closed-note{padding:16px;color:#999;text-align:center;border-top:1px solid rgba(255,255,255,.06)}@media(max-width:780px){.support-dialog{width:100vw;height:100dvh}.support-shell{border-radius:0;min-height:100dvh}.support-content{padding:12px}.support-tickets-layout{grid-template-columns:1fr}.support-ticket-list{max-height:220px}.support-form-grid{grid-template-columns:1fr}.support-new-card{padding:14px}.support-reply{grid-template-columns:1fr}.support-message{max-width:94%}.support-head{padding:16px}.support-tabs{padding:10px 12px}}